WAMA Foundation

WAMA Foundation Ltd
Privacy Policy

ABN 72 168 812 870

1. Legislative Framework & Statutory Commitment

WAMA Foundation Limited (“WAMA Foundation”, “we”, “us”, or “our”) operates as WAMA Foundation. We are committed to protecting the privacy, security, and confidentiality of personal information entrusted to us by patrons, online store customers, art collectors, donors, workshop participants, and site visitors.

WAMA Foundation is governed under the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth). This policy details how we collect, store, use, disclose, and safeguard your personal information across all operations, including our physical premises and online platforms (wama.au).

2. Categories of Personal Information Collected

We collect personal information that is reasonably necessary for carrying out our organisational objectives and providing gallery, educational, philanthropic, and commercial services:

  • Identity & Contact Information: Full name, title, postal address, email address, and telephone numbers.
  • Online Art Sales & E-Commerce Data: Shipping and billing addresses, art purchase history, delivery instructions, artwork commission details, certificate of authenticity records, and transactional metadata.
  • Financial & Payment Data: Credit card or payment details (processed securely via PCI-DSS compliant third-party payment gateways; credit card numbers are never stored on our servers), tax receipt preferences, and gift history.
  • Ticketing & Event Registrations: Workshop bookings, event attendance, and other booking and hiring information provided voluntarily and collected onsite, via email or via the third-party ticketing platform Humanitix.
  • Membership & Patron Details: Donor and volunteer details, direct marketing subscription status, and communication history.
  • Digital & Website Interactions: IP address, device specifications, browser type, referral URLs, and browsing activity collected via cookies and analytical tools when visiting wama.au.

3. Methods of Collection

Information is collected primarily through direct interactions with you, including when you:

  1. Purchase original artwork, prints, or exhibition merchandise through the WAMA website.
  2. Register for events, educational workshops, tours, or fundraising events.
  3. Make a tax-deductible donation, bequest, or philanthropic gift to the Foundation.
  4. Subscribe to news, exhibition announcements, or marketing newsletters.
  5. Correspond with Foundation staff, curators, or administration via email, phone, or online inquiry forms.

4. Primary Purposes of Data Use

WAMA Foundation uses collected personal data strictly to support our core activities and operational needs:

  • Art Sales & Order Fulfilment: Processing e-commerce orders, coordinating fine art freight and courier transit, communicating delivery statuses, issuing certificates of authenticity, and managing warranty or damage inquiries.
  • Service Delivery: Workshop bookings and RSVPs, providing event updates, and managing facility access.
  • Financial Governance: Issuing official tax receipts for gifts/donations, maintaining statutory donor registers, and fulfilling financial audit requirements.
  • Patron Communications: Sending gallery newsletters, exhibition invitations, and organisational announcements (subject to explicit consent).
  • Website & Operations Optimisation: Enhancing e-commerce usability, monitoring website security, and understanding audience demographics to improve gallery programming.

5. Online Art Sales, Payment Processing & Third-Party Sharing

WAMA Foundation does not sell, rent, trade, or transfer personal data to third parties for independent commercial or marketing purposes.

To fulfil online art purchases and daily operations, we may disclose relevant personal information to trusted service providers who operate under strict contractual obligations of confidentiality:

  • Logistics & Fine Art Couriers: Customer name, delivery address, and contact phone numbers are shared with specialised freight and courier partners strictly to enable safe transit and delivery of purchased artwork.
  • Payment Processors: Online payment transactions are handled through encrypted, PCI-DSS compliant payment gateways (such as Stripe, PayPal, or bank merchant facilities). Financial details are processed externally and never stored by WAMA Foundation.
  • Operational Systems & Ticketing Platforms: E-commerce software, email distribution platforms, and event ticketing systems (e.g. Humanitix).
  • Legal Obligations: We may disclose information if required or authorised by Australian law, court order, or regulatory authorities.

Artwork Authentication & Provenance Records: For sales of original artwork, buyer details may be confidentially linked to internal provenance and edition registers maintained by the Foundation to establish artwork authenticity over time.

6. Direct Marketing & Communication Preferences

We respect your communication choices. You will only receive direct marketing materials, exhibition previews, or fundraising updates if you have opted in. Every electronic newsletter or marketing communication includes an automated “unsubscribe” link, allowing you to modify your preferences or opt out at any time.

7. Data Security & Retention

WAMA Foundation employs appropriate administrative, technical, and physical safeguards to protect personal information against loss, misuse, unauthorised access, alteration, or disclosure. Digital records are stored in secure cloud environments with restricted access control, SSL encryption for web transactions, and regular security reviews.

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required under Australian financial, tax, and record-keeping legislation.

8. Policy Review and Amendment

WAMA Foundation is committed to maintaining relevant, effective, and compliant operational standards. To ensure this policy continues to meet its objectives, align with organisational practices, and comply with relevant legal frameworks, it will be subject to regular review.

WAMA Foundation reserves the right to review, amend, vary, or revoke this policy at its absolute discretion. Changes may be introduced over time to reflect updates in site operations, environmental management, public programming, or statutory obligations.